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Qitongbao Application Value:

Media Measurement	Advertising Evaluation	Customer Leads Management	Brand Building	Active Marketing
Qitongbao platform can help measure the effects of the same advertisement delivered by different media to learn the coverage and influence of each medium.	Qitongbao platform can help evaluate customer response rate and coverage range of different advertisements delivered by the same medium to learn the design quality of each advertisement.	Qitongbao platform can help fully assign, manage and track all the leads from inbound calls or any Internet sources during the whole process.	The unified telephone number and unified network access provided by Qitongbao platform can help enterprises build the brand image of large and legal company.	Qitongbao platform provides customer list assignment and activity track to manage and control the whole process of direct marketing.

Guided Self-services	Customer Support Services
Through Qitongbao platform, enterprises can customize their self-service process and service prompts based on their own business condition and progress. Their customers can enjoy self-service guidance, which will greatly increase their satisfaction.	Customer historical materials and requests provided by Qitongbao platform can help enterprises supply more precise and effective services to their customers’ requests.

Performance Assessment	Sales Process Management	Service Quality Monitoring	Skill Training
The management reports and analysis provided by Qitongbao platform can be the performance assessment standards for related marketing and sales personnel, which optimizes performance assessment data and process.	The call reports, status monitoring and records provided by Qitongbao platform help enterprises manage and control the whole process of sales communication.	The service personnel’s call reports, status monitoring and records provided by Qitongbao platform help enterprises fully manage and control the whole process of customer services.	Share historical materials and records of sales and services provided by Qitongbao platform with related sales and service personnel, which can reproduce sales and services situation, and help to perform communication and service skill training.