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Mr. Wu Yimin Awarded as 2007 Top 10 Leading Figures of China Software Industry

Mr. Wu Yimin Awarded as 2007 Top 10 Leading Figures of China Software Industry

Mr. Wu Yimin awarded as 2007 Top 10 Leading Figures of China Software Industry In April 15, the list of winners of “The Seventh (2007) Top 10 Leading Figures of Chinese Software Industry & Top 10 Leading Enterprises of Chinese Software Industry” launched by CCID (China Electronic Information Industry Development Institute), Software World and China Software Industry Association, was announced in Beijing. President Wu Yimin of Beijng Infobird Software Co., Ltd. was awarded as “2007 Top 10 Leading Figures of Chinese Software Industry”.

Beijing Infobird Software Co., Ltd. is a domestic well-known developer of call center software. It has taken the first market share in call center middleware market since 2004. What is more, winning the large clients like General Electric Company, Metlife and PICC, Infobird was making a name in the industry. In 2005, winning Alibaba call center project after defeating several international competitors by overwhelmed advantages, Infobird gained great reputation within the industry.

Under the leadership of President Wu Yimin, Infobird has been highly developed for 8 years in call center system field. Now it has become the leader in call center field from the used provider of call center middleware and call center integrate product. Infobird has also put the software at a new high-position in call center system.

Mr. Wu gave a presentation of “Let the call center enter the age of cloud computing”, which fully showed Infobird’s creative achievement in call center industry. The exploitation and application of “cloud computing” mode will bring the call center industry into a new age to realize the great plan of ubiquitous services.

With the further expansion of call center application, it becomes harder and harder for traditional centralized call center to meet modern business and services needed flexibility and scalability. Call center field faces a complete mode revolution. Infobird has seized the opportunity and developed the call center based on Internet architecture by using “Cloud computing”. This architecture abandoned the traditional call center switch, neither to build a centralized call center surrounding one switch. Instead, Infobird uses computing equipment (Intel Architecture server) affixed with communication interface equipment, which realize the functions of switch by its own software technology. This result has greatly reduced the hardware costs.

What is more, Infobird call center not only replaces special equipment with general one, but also integrates the computing ability of various general servers at Internet main nodes to form a giant computing cluster. This computing cluster is structured on Internet, which does not make the computing center single-point distributed but scattered on Internet like clouds. Agent can connect computing center point through Internet.

Distributed computing cluster forms a ubiquitous “computing cloud”, and the ubiquitous agent distribution creates a ubiquitous “Accessing cloud”. The agent distribution mode of call center has transferred to global distributed “cloud mode” from centralized factory mode. Cloud mode realizes the national distribution and free movement of agents. In today’s globalization of economic activity and social labor division, cloud mode will completely change traditional business organization mode. It will greatly enhance enterprises’ business flexibility, becoming the main force of expanding business and making the earth flat.

In 2007, Infobird launched a cloud-computing-based business project—Qitongbao call center operation services. Using cloud computing, Infobird has realized to help enterprises posses call center functions through Internet. Enterprises will not need to worry about the hardware distribution, costs and maintenance. They just need to pay their communication charge. Today call center has been regarded as the strong power for enterprises’ sales activity. The birth of cheap and flexible Qitongbao will greatly arouse SMEs’ passion for using call center. Qitongbao will also become the strong support for SMEs’ business expansion.